List Price: $18.00
Sale Price: $17.95
Today's Bonus: $0.05 Off
I won't purchase anything else from this vendor. I measured my head for the hat, per their sizing instructions, and measured a size small.
Naturally the hat in size small was too small.
Ok. So I called to initiate the return/exchange.
There the lack of customer oriented service reared it's ugly face.
It was difficult to work out an agreeable return arrangement, but finally did come to something acceptable, but only after I reminded them of the all important words 'Customer service'.
Oh, and fittingly the CS guy's name was 'Angel', a cosmic give away at the outset. Regardless of where his folks were born, he was no angel.
Then, trying to select a hat in a different size became impossible, as the site function did not work properly.
The process became such a hassle I gave up and did not reorder the hat.
The vendor also did not have FedEx make the pick up at my residence.
So, I traveled a mile on foot in a rural area to dump off the box at a FedEx pick up shop.
I ordered a hat from a different vendor. I won't deal with Dorfman (The Golf Shop) again.
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I had purchased an identical hat on vacation when we decided to go ocean fishing. It is lightweight and very comfortable. I garden a lot too, so purchased another (with sizing options) and it washes beautifully. I have laundered it several times and it still looks like new.
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